KERALVION Returns Policy

At KERALVION, customer satisfaction is of utmost importance to us. We strive to ensure that our products meet the highest quality standards. However, if you are not completely satisfied with your purchase, we offer a comprehensive returns policy to ensure a smooth and hassle-free experience.

Eligibility for Returns

• Return requests must be initiated within 30 days of receipt of your order.
• Items must be unused, in their original packaging, and in the same condition as received.
• Proof of purchase is required for all returns.

Non-Returnable Items

Certain items are non-returnable due to their nature. These include custom orders, perishable goods, and personal care items.

Return Process

1. Contact our customer service team at [email protected] to initiate your return.
2. Receive your Return Authorization Number (RAN), which must be included with your returned items.
3. Ship your return to the following address:
   KERALVION Returns Department
   123 Business Ave.,
   Suite 456, Commerce City,
   NY 67890

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed within 7-10 business days to your original method of payment.

Exchanges

For exchanges, please indicate the desired item when contacting our customer service. Exchanges are subject to product availability.

Contact Us

For further assistance, please contact our support team at +1 (123) 456-7890. We are here to help you every step of the way.